Frequently Asked Questions

  Frequently Asked Questions

  What are the minimum system requirements to install K9 PC Optimizer?
1. Windows XP/Windows Vista/Windows 7/Window8/Windows 8.1
2. .Net Framework 4 install
3. 15 MB free hard disk space required for initial installation
4. Internet connection for install the software
5. Microsoft Internet Explorer 6.0 and above
6. At least 256 Megabytes (MB) of RAM (Recommended 512 MB of RAM)
7. Intel Pentium III processor (or equivalent)
8. Operating privileges: logged on as administrator
  How to download and install K9 PC Optimizer?
1. Click here to download the K9 PC Optimizer installation file.
2. Run the downloaded file, and then follow the instructions to install K9 PC Optimizer.
3. Enter your K9 PC Optimizer product key received with the confirmation email, when prompted.
4. Finish the installation.
  How to activate my K9 PC Optimizer subscription?
1. Open K9 PC Optimizer.
  • Windows 7/XP: Open Start->All Programs-> K9 PC Optimizer.
  • Windows 8: On the Start screen click the “Down” arrow to view “Apps”, and then click “K9 PC Optimizer”.
2. In the K9 PC Optimizer window click “Help”, and then click “Activate” product.
3. Insert your “Product Key” into the “Product key field”, and then click “Next”.
4. Your K9 PC Optimizer will now be activated with a new license number.
  How long can I use the trial version of K9 PC Optimizer?
You can use it for 60 days from the date on which you downloaded the software.
  Will my K9 PC Optimizer subscription remain valid even after I upgrade my operating system from Windows 7             to Windows 8.1?
Yes it will. You can continue using the software without any restriction.
  Can I access Windows Disk Defragmenter using K9 PC Optimizer?
Yes, continue using every PC repair and maintenance features offered with the operating system right from the K9 PC Optimizer dashboard.
  Can K9 PC Optimizer scan and remove viruses?
No it won’t. However, it helps in keeping the operating system updated to protect your PC against viruses. We are planning to bring the virus removal feature in future.
  How long does the installation process take?
Approximately 5 to 8 minutes.
  How to remove K9 PC Optimizer from my PC?
To uninstall K9 PC Optimizer from your Windows 7 -based computer, follow steps:
1. In the “Start” menu click “Control Panel”.
2. Click “Programs and Features”.
3. In the list of programs select “K9 PC Optimizer”.
4. Click “Uninstall/Change, or Uninstall”.
5. Follow the displayed instructions to complete the uninstallation.
To uninstall K9 PC Optimizer from your Windows 8.1 -based computer, follow steps:
1. Swipe in from the right edge of the screen, and then tap “Search”.
2. While using a mouse, reach to the upper-right corner of the screen, move the mouse pointer down and then click “Search”.
3. In the search box, type control panel, and then tap or click “Control Panel”.
4. Under View by: Select “Large Icons”, and then tap or click “Programs and features”.
5. Tap or click K9 PC Optimizer, and then tap or click “Uninstall”.
6. Follow the instructions on the screen.